The HCH Way

Promoting Personal Empowerment: Empowering people to taking charge of their journey forms part of the HCH ethos. Encouraging self-inquiry, personal agency, curiosity and resilience, working alongside people to overcome the barriers to reclaiming their lives

Fostering Hope and Resilience: Through compassionate guidance, hope is offered in even the most challenging times. Working alongside people to IDENTIFY their own personal toolkit for building resilience, navigating and overcoming setbacks, and envisioning a future filled with possibilities

Holistic and Collaborative Care: Recognising the interconnectedness of mind, body, and spirit, collaboratively supporting people and their support networks to design personalised recovery pathways that encompass psychological, social, spiritual and medical dimensions

Cultivating a Supportive Community: Nurturing a sense of belonging, reducing isolation and aiding people to build a community where they feel accepted and understood - people are held by their community and can rely less on formal services

Celebrating the Journey: Celebrating every step forward, recognising that recovery is a journey marked by personal growth, no matter how small. Acknowledging achievements can amplify self-worth and encourage people to keep THRIVING

De-stigmatising Mind Health: Challenging the stigma around differing abilities. By engaging in open conversations and raising awareness, we can collectively promote understanding and acceptance, paving the way for a more inclusive and empathetic society

Continuous Learning and Innovation: Staying in the loop with advancements in mental health care,  EVOLVING practices to offer the highest quality of care. Through continuing education, accessing mentoring and following research, striving to promote innovative and effective interventions

Systemic Thinking: Recognising that all parts of a services eco-system are interconnected and that changes in one area can impact others. A systemic approach leads to organisational change that is resourceful and maintained

Sustainable Practices: Focusing on long-term solutions that benefit the individuals accessing the support service, the organisation and the wider community as a whole. Addressing ways to IDENTIFY opportunities for optimising current operations and systems

Collaborative Connections: Working with support services to EVOLVE through developing and implementing solutions that meet their unique needs, align with the ever-changing needs of the sector, and the requirements of state-based legislation

Prioritising Safeguarding: Fundamentally prioritising best and safe practice, developing policies, procedures and systems that encompass safety, acknowledge duty of care and measure both against dignity of risk 

Aligning with Sector Development: Supporting services to advance practices to remain in alignment with sector trends and changes, focussing on IDENTIFYING and addressing Government changes that impact service delivery 

Promoting Consumer Choice & Control: Raising awareness around informed decision making, advocating for a culture that respects diverse needs, cultures and beliefs in the people accessing support